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New Standard, New Value For Proface SP5000 Series of Hmi’s…Same Qualitrol Quality Repairs

April 7, 2021

How can you fully utilize only the information you need from scattered big data? The SP5000 Series from Pro-face provides Smart Portal, a window that optimally displays information in response to a demand for increasingly sophisticated information utilization as a new solution.

GP series has been well-received by a lot of Qualitrol’s customers since a full graphical touch panel monitor was developed in 1988 for the first time in the world. Their wide variety of hardware products include Standard that is widely used for operation display of a range of control devices such as PLC, Compact, Modular Type, and so on. As a flagship model, SP5000 series, "Smart Portal", is available. SP5000 series offers unprecedented solutions for utilization of increasingly sophisticated information.

What is Smart Portal?

Smart Portal is a gateway terminal that securely connects the two different networks of a factory, the equipment and devices on the manufacturing floor and the production control office.

In production sites, HMIs and IPCs have long been used as operation panels. HMIs provide visualized information of devices and equipment. IPCs have been used to processed large amount of data even in tough environments. Pro-face offers Smart Portal, which is a new class of interface beyond HMIs and IPCs. The Smart Portal securely connects different networks and utilizes the big data both in the factory and the office.

All of Pro-face’s products are of the highest quality and come with the best service and support to help you get your production lines up and running - and keep them that way.

Qualitrol Repairs ALL Pro-Face Products

Qualitrol International repairs all models of the popular Pro-face family of Human Machine Interfaces (HMI) and Industrial PCs (IPC). For decades, Pro-face has been a leader in HMI and Operator Interface devices. While these rugged units are built to last, there will come a time when every Pro-face HMI needs a repair, or at least an evaluation and clean up. This includes the Pro-face GP-2000, GP-3000 and the popular GP-4000 series of HMI units.

Qualitrol provides complete testing and evaluation of each unit before the Pro-face repair starts, testing for:

  • Screen brightness and clarity
  • Touchscreen alignment and ‘ghost’ touches
  • Cracked screens, torn touchscreens or other damage to the front of the Pro-face HMI panel
  • Good contact of all keypads
  • Tightness of bezel, seals and overlays to prevent penetration of moisture or dirt
  • Full function of all serial and Ethernet ports
  • Ability to execute all functions appropriate to the specific model of Pro-face HMI

Each Pro-face unit is hooked to a PLC system to confirm that it talks properly to the PLC. Once the Pro-face HMI repair is complete, the Pro-face unit is fully tested again to confirm all functionality and connectivity to the PLC. Each of our Pro-face HMI repairs and Pro-face IPC repairs is backed by our one-year warranty that covers the entire HMI or IPC unit.

Our goal is to get your Pro-face HMI unit back up and running as quick as possible so you can get your line running again. You can count on us to get it done right.

Call us at 877.524.6832 and one of our engineers can help you find the right Pro-face product for your facility.

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