Qualitrol named top authorized GE PLC Systems support center in the world

10/11/2021
by Qualitrol Support Team

If you haven’t heard of Qualitrol International, we’d like to let you know why thousands of customers have trusted our products and support for over 25 years. Qualitrol International is the #1 Authorized GE PLC Systems Support Center in the world, and as always, we will continue to provide Mature and Obsolete PLC System Repairs, Products, and Support.

When GE Automation announced the GE PLC Series 90-30, Genius and RX7i reached mature status, Qualitrol International was already well prepared to provide users of these series systems with support and product. And we are still doing that today. We have assisted customers with emergency service, same-day shipping on critically needed parts replacement and unparalleled customer service.

Peace of mind

New technologies in automation control are necessary to keep your facility growing, and protected in the years ahead, but until you’re ready to make the move….Qualitrol can bridge that time with exceptional service and support. You will never have to worry about getting the parts you need when you need them.

Qualitrol is the only Authorized Repair Center for Emerson Automation’s Rx7i product line. Initially introduced as the GE Fanuc/GE IP Rx7i product line in 2005, the Rx7i product family of processors, racks, power supplies and specialty cards were the flagship controller in GE’s PAC offering that also includes the popular Rx3i line.

The Qualitrol International Repair Division has supported Legacy GE PLC and HMI lines with unparalleled repair and remanufacturing services. Qualitrol has over 13,000 Legacy GE parts in stock ready to ship anywhere in the world. The company also provides field and phone support for all legacy lines including 90-70, 90-30, Genius I/O, Field Control and the Rx7i families.

“We are absolutely thrilled to have acquired the Rx7i Repair Authorization from Emerson,” said Mary Gorman, Manager of Qualitrol. “Qualitrol continues to grow as the top repair, parts, and support center for GE’s discontinued products lines. Our depth of knowledge, quality workmanship, national support reach and customer-first business culture means that users of any GE Legacy PLC or HMI system will be in the best hands possible when trusting their systems to Qualitrol.”

Expert PLC repair service offers numerous benefits

High-quality PLC repairs, to OEM standards: At Qualitrol, we deploy the same testing equipment that is used at GE manufacturing facilities. This means your repaired parts are up to the same specs as a new part purchased from the manufacturer.

Our rigorous inspection and testing programs, combined with the experience of our repair engineers, means that you can be assured of the quality of your repaired parts. As a Qualitrol customer, you get:

  • Efficient access to the parts you need: Speedy automation repair services are a critical part of the efficient operation of your facility. Whereas sourcing and ordering new replacement parts can be a lengthy process requiring weeks of fulfillment time, our PLC repair services are designed to get your equipment operating properly with much shorter turnaround.
  • Superior quality over surplus parts: Repaired PLC parts from Qualitrol have been extensively tested by our staff, following the initial inspection and repair process. If you purchase surplus parts, you have no guarantee that they are still in proper working order. These parts can sit unused for years and are almost always sold without additional inspection.
  • Access to discontinued components: If a replacement component for your machine is no longer produced, repair is often the only option for continued operation — short of purchasing a new, updated machine. Our GE PLC repair services give you the benefit of extending the life of a machine, even if replacement parts are no longer in production.

When GE stops production and repair, we step in to keep operations up and running. We are here for the long haul, even after Sr. Technicians who put the systems in place have retired! We have the technical expertise on these legacy systems to not only troubleshoot but to provide on-site training for the newly hired maintenance team.

Contact us at 800.784.9385 and find out more about how we can help. Go to our website and download our free guide, Genius End of Life